1. Introduction

Welcome to Qik Tours.
By accessing or using this website (the “Website”), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our Website or services.
Qik Tours provides electric bike and scooter rentals, guided tours, and related tourism services in Madrid.

2. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Website.
You must not:
– Use the Website for fraudulent or unlawful purposes
– Attempt to gain unauthorized access to the Website or its systems
– Copy, reproduce, or exploit content without permission

3. Services and Availability

All services offered by Qik Tours are subject to availability and may be modified, suspended or discontinued at any time without prior notice.
We reserve the right to refuse service to anyone for safety, legal or operational reasons.

4. Bookings and Payments

When booking a service through the Website or in person:
– You agree to provide accurate and complete information
– Prices are displayed in euros (€) and may include applicable taxes unless stated otherwise
– Payment must be completed before the service begins
Cancellation and refund policies may vary depending on the service and will be communicated at the time of booking.

5. User Responsibilities

By using Qik Tours services, you agree to:
– Follow all safety instructions provided by our staff
– Respect local traffic laws and regulations
– Use vehicles responsibly and only for their intended purpose
– Be physically and legally capable of operating electric bikes or scooters
Qik Tours is not responsible for damages or injuries resulting from misuse, reckless behavior, or failure to follow instructions.

6. Liability Disclaimer

While we take all reasonable measures to ensure safety and quality, Qik Tours shall not be held liable for:
– Accidents caused by user negligence
– Loss or damage to personal belongings
– Delays or disruptions due to weather, traffic, or force majeure events
Participation in tours and rentals is at your own risk.

7. Intellectual Property

All content on this Website — including text, images, logos, branding, and design — is the property of Qik Tours or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute or use any content without prior written consent.

8. External Links

This Website may contain links to third-party websites.
Qik Tours is not responsible for the content, policies or practices of external sites.

9. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data in accordance with applicable regulations.

10. Changes to These Terms

Qik Tours reserves the right to update or modify these Terms of Use at any time.
Changes will become effective once published on the Website.

11. Governing Law

These Terms of Use are governed by the laws of Spain.
Any disputes arising from the use of this Website or our services shall be subject to the jurisdiction of the courts of Madrid.

12. Contact Information

For any questions regarding these Terms of Use, please contact us at:
info@qiktours.com